Responsible Gaming
Gaming Should Be Entertainment
At Winner Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is not a way to earn money or solve financial problems. It should never be viewed as a substitute for employment or as a reliable source of income. Please play responsibly and only with money you can afford to lose.
Age Verification
Winner Casino is only available to individuals who are 18 years of age or older, or above the legal gambling age in your jurisdiction. We are committed to preventing underage gambling and strictly enforce age verification during registration and account access. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding or lying about gambling activities to family and friends
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious, irritable, or restless when unable to gamble
- Using gambling to escape problems, stress, or negative emotions
- Experiencing financial difficulties as a result of gambling
- Failed attempts to cut down or stop gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Features
Winner Casino provides tools to help you gamble responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Loss Limits: Define the maximum amount of money you are willing to lose during a specified period.
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent.
- Session Limits: Set time limits for your gaming sessions to help manage your playtime.
- Self-Exclusion: Temporarily or permanently exclude yourself from your Winner Casino account if you feel you need a break from gambling.
To access these tools, please log into your Winner Casino account or contact our customer support team for assistance.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
United Kingdom
- GamCare – Free and confidential support for problem gambling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous – Support meetings and peer assistance
Website: www.gamblersanonymous.org.uk
International Resources
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
Problem gambling can affect anyone. If you feel that your gambling is becoming problematic or is causing difficulties in your life, please do not hesitate to seek help. There is no shame in asking for support – trained professionals and peer support groups are available to assist you.
Contact GamCare today on 0808 8020 133 or visit www.gamcare.org.uk for confidential advice and support.
Your wellbeing is important to us. We encourage you to play responsibly and use the tools available to you. Remember, gambling should always be fun and within your means.